1 - Place your order (£32 MINIMUM, FREE DELIVERY)

Deliveries occur Tuesday to Friday only (except bank holidays). Order by 8 a.m. on Monday, Tuesday, Wednesday and Thursday for next day delivery. Orders made on weekends or after the cut-off time will be delivered on the next available slot.

We deliver to all postcodes in England & Wales and many in Scotland. Please see our shipping policy for exact details of where we can deliver.

2 - Tracking info and option to reschedule your delivery

You will receive an email/text message from DPD/Frozen Delivered/Chillistick with tracking information on the morning of the delivery. If you're not home, your parcel will be left at your doorstep. It will remain safely frozen for the rest of the day. If the courier offers the option to reschedule your delivery, you should NOT do so. Our parcels will not keep frozen for more than 24 hours from leaving the warehouse. and will therefore arrive defrosted and unsafe to eat if rescheduled.

3 - Packaging recycling/disposal

• Outer cardboard box - widely recycled.
• Denim insulation - this is made from upcycled waste from the denim industry. You can get creative and use it around the house. Here are some ideas - insulation, mulch for flowerbeds or even acoustic panels! If you want to dispose of it, put it in the black bin.
• Ice Kitchen cardboard boxes - widely recycled.
• Plastic film lids - not recycled, place in the black bin.
• Plastic pots - widely recycled. Bonus: Our pots are made from 100% recycled material.